Privacy policy

Last Updated: June 25, 2026

Plymouthsupply operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a secure and convenient shopping experience (the "Services"). Plymouthsupply is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be associated with you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact Information

Including your name, billing address, shipping address, email address, and phone number.

Order and Transaction Information

Including products purchased, order details, payment information, transaction history, returns, exchanges, and customer service records.

Account Information

Including account details, login credentials, preferences, and settings if you create an account.

Device and Usage Information

Including your IP address, browser type, device information, network information, and how you interact with our website.

Communications

Including information you provide when contacting us, submitting questions, or requesting customer support.

Sources of Personal Information

We may collect personal information from:

  • Directly from you when you place an order, create an account, or contact us;

  • Automatically through our website, cookies, and similar technologies;

  • Service providers that help us operate our business;

  • Other third-party services when permitted by law.

How We Use Your Personal Information

We may use your information for the following purposes:

Providing and Improving Our Services

We use your information to:

  • Process and fulfill orders;

  • Complete payments;

  • Arrange shipping and delivery;

  • Manage returns and exchanges;

  • Provide customer support;

  • Improve our products, website, and shopping experience.

Communication

We may use your information to respond to inquiries, provide order updates, and communicate with you regarding our Services.

Security and Fraud Prevention

We may use information to protect our customers, detect suspicious activities, prevent fraud, and maintain website security.

Legal Compliance

We may use and disclose information when required to comply with applicable laws, regulations, legal requests, or protect our rights.

How We Share Personal Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify and related service providers;

  • Payment processors;

  • Shipping and fulfillment providers;

  • Customer support providers;

  • Technology and analytics providers.

These third parties process information only as necessary to provide services and support our business operations.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve its platform services.

Information submitted through our store may be shared with Shopify and other service providers to process orders, payments, and provide store functionality.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality, analyze website usage, remember preferences, and enhance your shopping experience.

You may manage cookie preferences through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age required by applicable laws. If you believe a child has provided personal information, please contact us so we can take appropriate action.

Security and Retention of Information

We take reasonable measures to protect your personal information.

However, no online transmission or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • The right to access your personal information;

  • The right to request correction of inaccurate information;

  • The right to request deletion of personal information;

  • The right to opt out of certain marketing communications.

To exercise applicable rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy or would like to contact us regarding your personal information, please reach out to us:

Legal Representative: Michael Carpenter
Email: admin@plymouthsupply.com
Phone: 6165585325
Business Address: Multi-member LLC • 44 Gay Ave SE, Grand Rapids, MI 49503, United States